Sue Lippitt had been in the Westborough studio for thirteen years, eight of them as the manager. She graduated from Boston University and attended Babson College for her graduate studies. She worked for the New England Telephone company for twelve years before moving to New Hampshire, Colorado and back to Massachusetts.
Her daughter Betsy came to Charlotte Klein when they moved here because word of mouth said it was the best studio in the area. Sue started working at CKDC when her daughter went away to school. Sue particularly enjoys the costume process, with the goal that each student looks their best and the class as a whole look their best, too. Sue and her husband Mark have two children, Ethan and Betsy.